Digital Learning Consultant Review
at Mitie
Higher Level Apprenticeship
Human Resources
London
Review Submitted: March 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I receive requests for the creation/alteration of digital learning products. I analyse the needs of the learners to understand what is truly needed and then design and build the learning product. I will often work with different areas of the business and other members of the Learning & Development team.
To what extent do you enjoy your programme?
4/5
I very much enjoy the program. There are some elements that I have struggled with - such as the amount of reading involved in the Discovery section of each module, however it has given me great foundation for the live training sessions.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes - I have learnt more about analysing customer needs and working with stakeholders. I've particularly enjoyed learning about the Pyramid Principle and Stakeholder Power Interest grid. I've also learnt that there are many prioritisation frameworks available and have worked through a design sprint.
Structure and Support
How well organised/structured is your programme?
4/5
Fairly well organised. There are times when activities may feel a little congested near the live sessions - such as deadlines for Apply tasks following the live sessions. However, when I have needed to make changes due to holiday and work load I have been listened to.
How much support do you receive from your employer?
5/5
My Line Manager is very supportive and will always make time to talk through the work required for my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
4/5
When I started , I'd had a lot of holiday pre-booked which clashed with live sessions and needed to be changed. After some time, my DLC and I went through upcoming work and realised there would be too activities happening in a short time-frame, so we made amendments.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has helped me to view my role a little differently. There are also techniques and tools I've learnt which I've discussed with my team.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
The company has multiple diversity networks who sometimes run in-person events in the main offices. Everyone is welcome to attend these and they often have time for some networking at the end.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
Mitie has a great variety of roles on offer. It's a company that cares about inclusivity as well as diversity. The number of apprenticeships on offer means many people are able to grow while in the company.
What tips or advice would you give to others applying to Mitie?
Look up what the company does and the awards it has won. Think about where you would like your career to go and whether there's an apprenticeship you may wish to do.
