Showroom Advisor Review
at B&Q
Higher Level Apprenticeship
Sales
Royal Tunbridge Wells, Tunbridge Wells, UK
Review Submitted: February 2025
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I design kitchens, bathrooms and storage solutions for customers, as well as normal retail tasks like replenishment, customer advising and service.
To what extent do you enjoy your programme?
4/5
It's interesting and well presented
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Classifying the people we speak to and learning how their needs differ.
Structure and Support
How well organised/structured is your programme?
4/5
I know who I can go to if I have questions, and also have no issues getting hold of them.
How much support do you receive from your employer?
4/5
I'm given the needed time in a quiet space away from the shop floor with good equipment to use; all I could ask for.
How much support do you receive from your training provider when working towards your qualifications?
4/5
All the support I need is there and they're easy to get hold of if I need to.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I'm certainly learning how to interpret things I didn't know how to before. My ability to assist customers is certainly improving.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not to my knowledge
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
It is a company that genuinely appears to care about their employees, who work on building those relationships so that our work to serve our customers is better.
What tips or advice would you give to others applying to B&Q?
Bring a sense of humour and the ability to work independently; a lot of improvement here is self-driven
