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Superdrug

Apprentice sales advisor Review

at Superdrug

Level 2 Apprenticeship

Customer Service

Solihull

Review Submitted: February 2025

Overall Rating

3.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
3/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My roles include a lot of customer service based activities including till service, fragrence advisor, helping people find products. I also do delivery regularly, facing shelves and cleaning the store. Iam also expected to make sure my apprentiship work is done and all my extra tasks get completed.
To what extent do you enjoy your programme?
3/5
I enjoy the programme quite alot. Tasks like fragrence are my favourite and make me happy to form a connection with customers.

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
My people skills and team working skills have improved during the job. I have also trained new staff on our tasks and devloped my maths and understanding of british values.

Structure and Support

How well organised/structured is your programme?
4/5
My programme on the apprentiship side is well organised and it is up to me to make sure soek gets done.
How much support do you receive from your employer?
2/5
My employer supports me an alright amount however i feel i have to chase for my required work to get done as my managers do not remember what i have to do.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I recive lots of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel my training is good and teaches me non standard tasks for the role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No

Recommendations & Advice

Would you recommend Superdrug to a friend?
Yes
Why?
The people are nice and training for apprentiships are good
What tips or advice would you give to others applying to Superdrug?
Be prepared for customers to be uncoperrative and remember to keep a level head
In This Review
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