Customer Advisor Advanced Review
at United Utilities
Level 2 Apprenticeship
Customer Service
Warrington, Cheshire
Review Submitted: February 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves answering customer queries, and giving them the best advice and support
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
customer service
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
monthly catch-up meetings
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support and feedback.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
social activities, trips.
Recommendations & Advice
Would you recommend United Utilities to a friend?
Yes
Why?
Friendly, supporting environment.
What tips or advice would you give to others applying to United Utilities?
Be yourself.
