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Higherin
Superdrug

Apprentice Review

at Superdrug

Level 2 Apprenticeship

Birmingham

Review Submitted: February 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I start work when I enter I check the parcels and bins for audit and carry out any pfs that are on the HHT. Throughout the day I am on and off the shop floor either helping customers, working stock, merchandising, tag requests, zeros etc. At the end off the day I leave a handover so the staff on shift the next day know what has been completed and what tasks are still outstanding.
To what extent do you enjoy your programme?
5/5
I love coming to work everyday, I love helping customers and knowing they had a easy stress free experience in our store. I love working the stock so I know where things are, why they are there, why they need to be security tagged etc, I find it interesting not only knowing the straight facts but knowing what made it be that way.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot about customer service and how you have to alter the service being given to the different customer needs. I have learnt a lot about security and the measures we have to carry out in order to keep ourselves and our stock safe within the workplace.

Structure and Support

How well organised/structured is your programme?
5/5
My programme is very organised and straight forward. I have 2 hours online training every week and My Assessor comes and visits every 4 weeks so we can look over what I have done and see if they are any improvements that can be made and what I can do next in order to help me improve in the long term.
How much support do you receive from your employer?
5/5
They are very supportive, everyone will always try their best to answer any questions that I have or help me find an answer that I can understand. We all work together to help me improve my work and their support has really helped boost my confidence over the past few months.
How much support do you receive from your training provider when working towards your qualifications?
5/5
He is very helpful, he will always listen to any concerns or questions that I have and help me grow confidence when I am unsure with certain tasks. He thoroughly explains tasks and meanings when I am unsure and never makes me feel silly for asking questions that seem too easy.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
100%. The advice I get given is so helpful and really puts into perspective what you have to do in order to get to certain achievements. Everything I do on my online learning ties into my everyday work and go hand in hand so I never lose track either.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Running social media pages

Recommendations & Advice

Would you recommend Superdrug to a friend?
Yes
Why?
There is a lovely work environment and everyone is so helpful and kind and welcoming. But also because the team treats you like family and never makes you feel like the odd one out. Everything you do is always greatly appreciated.
What tips or advice would you give to others applying to Superdrug?
Do it and don't look back, I don't regret it for a second.
In This Review
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