Team leader Review
at Superdrug
Level 3 Apprenticeship
Customer Service, Sales
Nottingham
Review Submitted: January 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I help run the store, provide customer service. Help out with customer enquires at the till, provide customers with refunds and exchanges when needed.
To what extent do you enjoy your programme?
5/5
I really enjoy my apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have become more confident in myself, it’s helped me expand on my product knowledge
Structure and Support
How well organised/structured is your programme?
5/5
It’s really well organised I always know when my next meeting is, what workbooks I need to complete and when for.
How much support do you receive from your employer?
5/5
I receive a lot of support I always know I have someone to go to if I have any questions or issues.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support to help me achieve my qualifications, I can always ask questions and get support with anything I am unsure of
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it helps me understand better with my role and helps me perform to my best level
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am the social media ambassador for my store I also am the GOBE ambassador so I join teams calls to discuss upcoming products and I also provide reviews and Superdrug own brand products, I also have workshops that are on teams
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
It’s a great way to get into retail, they give you so much support with training there’s always someone you can talk to if you have any issues or questions about anything.
What tips or advice would you give to others applying to Superdrug?
Don’t be afraid to ask for help or ask questions if you’re ever stuck with something. There’s never such a thing as a silly question!
