apprentice Review
at Superdrug
Level 2 Apprenticeship
Customer Service
Leek
Review Submitted: January 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Customer service and sales advice
Daily I provide customers knowledge on products and help them decide the best products for them and their needs.
I help maintain stock levels on the shop floor.
Upselling products to customers.
Daily I provide customers knowledge on products and help them decide the best products for them and their needs.
I help maintain stock levels on the shop floor.
Upselling products to customers.
To what extent do you enjoy your programme?
4/5
I really enjoy my programme as I believe I learn better when doing hands on work.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’ve learnt how to be more confident and be able to interact with different age ranges.
I’ve also learnt how to help customers find products right for them
I’ve also learnt how to help customers find products right for them
Structure and Support
How well organised/structured is your programme?
3/5
I think the programme is structured very well but i also believe that the apprenticeship assessors need more support from store management in helping their apprentice.
How much support do you receive from your employer?
4/5
I think superdrug stores give really good opportunities to their employees and have very good apprenticeship programmes.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My assessor helps so much with my apprenticeship work but without giving me the answers.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think it will help me progress to where i want to go next in the company
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
no
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
Affordability
What tips or advice would you give to others applying to Superdrug?
be confident and yourself
