operations supervisor Review
at Mitie
Level 3 Apprenticeship
Engineering
Barnsley, South Yorkshire
Review Submitted: November 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
i am an operations supervisor and this is a relatively new role to me i am learning the role and new experiences this is a big help doing this course as it is helping me deliver meetings team meetings and no processes. i am enjoying the new experiences and learning new tools to help me in my role.
To what extent do you enjoy your programme?
5/5
i really enjoy the workshops hearing other peoples points of view and experiences this helps me to look at certain things from a different point of view.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i have really enjoyed the workshops and the calls with my learning mentor so this is helping me in my daily role. i take a lot of new knowledge away with me in particular about how i manage the engineers and they ways i deliver things to them including some of my engineers who are neurodiverse.
Structure and Support
How well organised/structured is your programme?
5/5
at first i found this all to be overwhelming but having had meetings and i have now got a little more structure and know where i need to improve. has been amazing through out this whole process and continues to support me.
How much support do you receive from your employer?
5/5
My employer is very understanding in this role and course.
How much support do you receive from your training provider when working towards your qualifications?
5/5
is amazing and has helped me with every bit anytime i have reached out to her she has been very prompt and helpful, having recently found out i have ADHD i reached out to kelly and her words and support has been above anything i could have asked for.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
this is helping me develop the skills and knowledge i need to be a better manager and to never stop learning, it has helped me gain confidence to deliver team meetings and also recently a training course on emergency lighting to some new starter engineers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
we dont currently have any of these to attend but i will continue to look for these.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
it is a very inclusive place to work with a good atmosphere i was an engineer for many years before i took an internal promotion and have thoroughly enjoyed my time here.
What tips or advice would you give to others applying to Mitie?
be honest and open and soak up as much knowledge as you can it is complex but interesting no two days are the same and the opportunity's and benefits are fantastic.
