Customer sales Assistant Review
at Travis Perkins plc
Level 2 Apprenticeship
Supply Chain Management
Brandon, Suffolk
Review Submitted: November 2024
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Serving customers, booking in and out goods, investigation discrepancies, procuring stock and sourcing deliveries, Solving customer queries, stocking shop floor. Assisting colleagues, loading and unloading vehicles as well as picking customer orders.
To what extent do you enjoy your programme?
5/5
Although I found myself overwhelmed occasionally I enjoyed my programme immensely, my team and mentor supported me all the way through.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
My social skills and confidence has risen dramatically, organisational and time management skills has also developed a large amount.
Structure and Support
How well organised/structured is your programme?
5/5
Although there were a few webinars and the odd piece pushed back, I found my programme well structured as they always gave me as much notice to allow me to plan for the future
How much support do you receive from your employer?
5/5
I received a large amount of support from my boss as well as my colleagues (including other stores) they have always given me more than enough time for each piece and allowed me to really focus on all of my pieces to the best of my ability.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider supported me a large amount, due to various health and personal issues that I had during the course as well as general issues that arose in regards to the coursework/ technical issues.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This qualification has allowed me to develop my confidence as well as my interpersonal skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Although there are no specific extra-curricular activities, we have a yearly night out to celebrate the year, go bowling and have a meal too. I often find myself mingling with colleagues of another store while out.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
It wasn't what I expected it to be, it was so much better! Its allowed to develop and feel welcome and comfortable being myself.
What tips or advice would you give to others applying to Travis Perkins plc?
Just be yourself, you'll find that there is no need to hide behind a facade or falseness. Just be yourself and if/when you get in, you'll find that you fit in much easier.
