Operations Manager Review
at Mitie
Higher Level Apprenticeship
Engineering
Manchester
Review Submitted: November 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Leadership and Management of a mobile workforce over a regional area. The team consists of 4 supervisors and 48 engineers. Responsible for motivation of the team, QHSE, compliance, development and performance of the team. Using data reporting and MI to support performance and continuous improvement
To what extent do you enjoy your programme?
4/5
the programme is great and insightful. I would like further F2F engagement across the programme as I believe this would be beneficial
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
learnt new leadership skills and also developed existing skills where I wasn't aware of there being theory behind what I was doing. For example, motivation, learning and understanding the theory behind motivation and how I use it day to day.
Structure and Support
How well organised/structured is your programme?
4/5
well structured with reviews and workshops. Again, F2F workshops I think would improve it further.
How much support do you receive from your employer?
5/5
support is provided whenever it is required and I am encouraged to participate in the programme and to communicate any needs.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Learning Partner is always available to run through any queries. the trainers conducting the workshops are great and knowledgeable.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
the course material is helping me in my role, it helps me to understand methods of leadership to improve my performance through my team
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
yes, lots of social networks to get involved with. I take the time to be involved with our apprenticeship team and network to share my experiences with new apprentices joining Mitie.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
Mitie is a great company to work for and to continue your professional development. The opportunities that are available for learning and development are brilliant and the environment you work in allows you to be your best.
What tips or advice would you give to others applying to Mitie?
communication is key to everything we do. Take control of your own development by communicating with colleagues what it is you want to do and network to seek out those opportunities.
