Security Operations supervisor Review
at Mitie
Higher Level Apprenticeship
London
Review Submitted: November 2024
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role is to supervise and build up teams. The part of my job is to overview the access control system, handling complaints, getting feedback from the customers. I create SOPs for the all aspects of the physical security pratcied on site.
To what extent do you enjoy your programme?
3/5
It was a smooth journey, enough time for the assignments and to learn new subjects, topics and facing challenges.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I learnt a lot. The course allowed me how to face a chnage on site, how to hold meetings with stakeholders, how to create slides for the projects and present it in the meetings. How to make a learning plan for the officers.
Structure and Support
How well organised/structured is your programme?
4/5
The programme was having a very good structure, starting from the basics towards more depth and practical examples.
How much support do you receive from your employer?
3/5
My employer was excellent. They provided me all the support I required. They gave me day off and enough time to implement the new learning.
How much support do you receive from your training provider when working towards your qualifications?
4/5
It was outstanding help. All the programmes and resources were available. My mentor, was always quick to respond to my queries.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The programme covered most part of my jobs. It gave me new ideas and tools to implement and get good results.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not in a great deal, but to some extent, my company holds some events on site.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
It is a great company to achieve and progress your career .
What tips or advice would you give to others applying to Mitie?
Be practicable, work hard and show leadership qualities.
