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Mitie

Store Detective Review

at Mitie

Level 3 Apprenticeship

Birmingham

Review Submitted: October 2024

Overall Rating

3.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Working in partnership with a big four supermarket as undercover store detective. My role is to ensure the safety of customers, clients and colleagues within the store I am working that day. The key part I play is to detect shoplifters or any person committing an act that causes loss to the clients business. Whilst keeping all parties safe I will attempt to detain the offenders, recover property and seek criminal convictions if necessary.
To what extent do you enjoy your programme?
4/5
I enjoyed the programme as it was very easy to understand and the team delivering the course were approachable and engaging.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
During my apprenticeship I learnt new techiques on how to manage my time more effectively and prioritise tasks. I also learnt about learning styles and how adapt the way I deliver information when I am delivering training programmes.

Structure and Support

How well organised/structured is your programme?
4/5
The course was structured very well, with deadlines clearly set and very flexible. All information was contained within the course to make me feel confident to take the epa
How much support do you receive from your employer?
1/5
Hardly any support given by my employer, only spoke to my work sponsor twice and haven't heard from them since.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support from my training provider was excellent. The delivery was flexible and very clear to understand. She was absolutely fantastic, very informative and encouraging
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Given the opportunity by my employer I believe I could be a real asset but I don't think my employer recognises this
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not informed of any of these activities

Recommendations & Advice

Would you recommend Mitie to a friend?
Yes
Why?
Consistent reliable work
What tips or advice would you give to others applying to Mitie?
If you want stable consistent work it's a good company. If you wish to progress be prepared for a long wait or ensure you network effectively and constantly with right people
In This Review
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