Account Manager Review
at Mitie
Higher Level Apprenticeship
Business Operations
Poole, Dorset
Review Submitted: October 2024
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am an Account Manager looking after the Cleaning services at Poole Hospital. I manage the day to day issues and overall contract with 150 employees .
To what extent do you enjoy your programme?
4/5
I enjoy the programme and it both confirms the learning I have gained through experience but also what I am starting to learn through the workshops and coaching sessions.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I am starting to have a greater understanding of my learning skills and how to coach other.
Structure and Support
How well organised/structured is your programme?
4/5
The Learnmore portal is excellent and easy to use. You can see what tasks have been set for you and the se are set out in an easy to follow way which ensures you get the full benefit from the training.
How much support do you receive from your employer?
4/5
I recevie great support from my employer who allows me to have time away from my day to day work to concentrate on my course work on a weekly basis.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Learnmore provide excellent workshops with my training provider who comes across very knowledgeable and takes the workshop in a very relaxed way which allows you to take in what is being learnt during the sessions.
My coach is always there if I need her and our regular calls keep me on track with my course.
My coach is always there if I need her and our regular calls keep me on track with my course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification helps me by giving me confidence in myself that I do know the right way to handle situations but also provides the additional learning to make me become a better leader.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
They are lots of opportunities to get involved in within the company such as various groups, such networking events and inclusive groups such as, LGBTQ group, Parent and Carers group and a Veterans group.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
Good company always looking at improving its benefits for its staff but also looking at ways to continue to grow.
What tips or advice would you give to others applying to Mitie?
Never be frightened to put yourself forward there is always someone within the company who will help you at every turn.
