IT solutions Technician Review

Item: IT solutions Technician at Pearson
Rating: 4.8
Author: Anonymous

at Pearson

Level 3 Apprenticeship

Information Technology

Rotherham

Review Submitted: June 2024

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

IT support for Pearson's applications and websites. Dealing with both customer and developer to fix issues and changes being made to applications running business websites and portals.

To what extent do you enjoy your programme?

5/5

I'm enjoying the program thoroughly.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I've learnt loads of new skills as i had never done an IT or even a Office based job before.

Structure and Support

How well organised/structured is your programme?

5/5

The program is structured fairly well, Spending one whole day a week makes more sense then a small bit everyday. I also feel like the work is well spaced out and i don't feel like i have to rush to complete assignments.

How much support do you receive from your employer?

5/5

Loads, As much as i need and ask for.

How much support do you receive from your training provider when working towards your qualifications?

5/5

So far it has been fairly good. My trainer has been very responsive to my questions and has supported me when making decisions or looking for advice.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

So far i feel like the qualification has taught me a lot of underlying basics to the job and that these have helped me understand some more complex tasks i have performed in my role.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

There seem to be a few social activities and professional networking events but i would like more

Recommendations & Advice

Would you recommend Pearson to a friend?

Yes

Why?

I believe that Pearson foster a welcoming and friendly environment to both learn and work. I myself was encouraged by a friend to apply for this apprenticeship and so i would do the same.