Business Products Support Analyst Review
at The Walt Disney Company
Placement (10 Months+)
Information Technology
London
Review Submitted: June 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
On a day-to-day basis, I monitor and measure tickets raised by the business users on our managing system - JIRA. I investigate issues and resolve them either on my own or by reaching out to other teams. I own the tickets until a resolution has been found. I constantly communicate with the users, vendors, engineers, DBAs, BAs, etc. The team has a plan of what we want to accomplish each day but this can often be put aside as a high-priority ticket can come, which takes priority.
Were you given much responsibility during your placement / internship?
I believe I was given much responsibility. I was treated as any other team member. The team trusted me not only with owning high-priority tickets but also with leading various projects and trainings.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have both learnt new skills as well as developed my existing ones. I gained significant technical knowledge, including how to work with numerous systems. I also developed my communication skills, leadership skills, presentation skills, time-management skills, prioritization skills, and many more.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I had a 4-weeks long training plan when I started my placement, which was more than enough to settle in. I have always felt very supported - from the first day until the current time. The team has always offered to help me and guide me.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The company is constantly aiming to create a comfortable and calm atmosphere where everyone feels accepted and appreciated. Diversity and inclusion are a big part of the company. All employees are constantly receiving diversity training and are taught how to be considerate of everyone around them. Mental health is also very much considered.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
My experience exceeded all my expectations. I enjoyed it so very much!
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at The Walt Disney Company
5/5
Recommendations & Advice
Would you recommend The Walt Disney Company to a friend?
Yes
What advice would you give to others applying to The Walt Disney Company
Be yourself, show your personality because it is taken into consideration and it matters. Be positive and friendly. Take time to think about the question if you need it. Prepare yourself with example questions and answers beforehand.
