FM Receptionist Review
at NHS Property Services
Level 2 Apprenticeship
Chesterfield, Derbyshire
Review Submitted: May 2024
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Receptionist - I answer the telephone, raise the site barrier, answer email's, help answer queries from customers and patient's, arrange room bookings, arrange access cards, parking permits and barrier fobs, deal with contractors, arrange temporary cards for visitors to site, deal with the post both internally and externally, take deliveries. I am also assisting with the Soft FM Team which is helping team leaders with opening and close work orders, arrange purchase orders as well as other duties that they request.
To what extent do you enjoy your programme?
4/5
I have enjoyed learning what the positions entails and being able to join in tasks in the work place to help me with this section of the apprenticeship.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learn to be more confident and to delegate more to other members of the team. I am also learning to understand the role and what it entails more.
Structure and Support
How well organised/structured is your programme?
4/5
I find the programme well structured and organised.
How much support do you receive from your employer?
4/5
I receive a lot of support from my employers.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I received a lot of support from my training provider which I greatly appreciate.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that as I can contact my trainer about issues and he will help me get any information that i will need as well as discuss with me the best way to complete the task whilst putting it in a way that is easy to understand.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I have joined the Soft FM Team which is assisting Team leaders with their work.
Recommendations & Advice
Would you recommend NHS Property Services to a friend?
Yes
Why?
I have found the information and knowledge they provide to be great as will as the different training sessions to be beneficial.
What tips or advice would you give to others applying to NHS Property Services?
I would say if this is really something you want to do then do it as I have found it to be great for me.
