Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Andover
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Receptionist: check-ins, housekeeping
To what extent do you enjoy your programme?
5/5
Good workload, helpful coach
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Organisation skills, time management, prioritisation
Structure and Support
How well organised/structured is your programme?
5/5
Deadlines make it easy to work through modules while still being able to look and work ahead
How much support do you receive from your employer?
5/5
Employer is able to answer any queries - very helpful
How much support do you receive from your training provider when working towards your qualifications?
5/5
The right amount - very reachable, quick to get in touch, regular meetings
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s definitely changed the way I handle complaints for example. I’ve built confidence with the knowledge I’ve gained
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
.
What tips or advice would you give to others applying to Whitbread plc?
Good customer service is vital
