Associate Relations and Engagement Manager Review
at Pearson
Degree Apprenticeship
Business Operations
Manchester
Review Submitted: May 2024
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My job involves varies tasks, which can differ on a daily basis. This includes, comms, processes for examiners, managing complaint, escalations, developing training and offer support.
To what extent do you enjoy your programme?
4/5
I am really enjoying my programme and the learning that I am able to apply to the area of the business that I work in.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I am constantly learning new skills, which include new project management techniques, customer relationship management processes.
Structure and Support
How well organised/structured is your programme?
3/5
It is well structured
How much support do you receive from your employer?
4/5
I receive a lot of support from my employer, especially my manager.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a lot of support from them.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has helped me apply theory to a lot of my everyday processes.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes, if I wanted to
Recommendations & Advice
Would you recommend Pearson to a friend?
Yes
Why?
Pearson is a brilliant place to work, I have been here for 17 years and worked with some incredible people and teams within that time.
What tips or advice would you give to others applying to Pearson?
To be yourself, be determined to achieve and have the customer/student at the heart of everything you do.
