Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Rainham, Kent
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
To what extent do you enjoy your programme?
5/5
I have enjoyed the experience of learning through the online courses and with my mentor.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new skills to better futher my understanding of customer service and the best ways to help improve my business.
Structure and Support
How well organised/structured is your programme?
5/5
Very easy to follow structure and has clearly set out deadlines for each task
How much support do you receive from your employer?
5/5
I receive support from my employer to complete each task for my apprenticeship
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received so much support from my trainer Alex, who is always helping to push me to do better and has a very friendly and calm way of teaching with I appreciate.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It will help me to ensure I am always giving the best service I can to customers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I get involved with planning and note taking in team meetings to help the company and teams work better together.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It's a friendly place to work with lots of training and possibilities to progress.
What tips or advice would you give to others applying to Whitbread plc?
Be yourself and try your best to deliver great customer service
