Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Rugby
Review Submitted: May 2024
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Check in/out guests; managing bookings; dealing with guests queries over the phone, email and in person; helping other departments- housekeeping and breakfast . Health and Safety responsibility
To what extent do you enjoy your programme?
5/5
I enjoy it a lot. In the beginning of programme I thought that it will be complicated. But in reality it is easy and straightforward
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I learned new skills ( back office related) and developed existing, such as a customer service
Structure and Support
How well organised/structured is your programme?
5/5
I think it’s pretty good
How much support do you receive from your employer?
5/5
Off the job hours and necessary training has been provided
How much support do you receive from your training provider when working towards your qualifications?
5/5
All support for my understanding of the program has been provided.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me a lot. I have got more confidence and knowledge than before I started the programme
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It’s a great place to work. A lot of perks and benefits, flexibility, ability to learn and progress. Supportive managers and team members
What tips or advice would you give to others applying to Whitbread plc?
Just give it a try, it might be the best job you have had so far
