Team member Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Ashby-de-la-Zouch
Review Submitted: May 2024
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Customer service anything from greeting customers when the come in to serving customers at the bar to serving food to customers to dealing with any complaints
To what extent do you enjoy your programme?
3/5
I haven’t faced any major issues as of yet
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Communication within the team
Better customer service
Better customer service
Structure and Support
How well organised/structured is your programme?
3/5
Took a minute to wrap my head around at first
How much support do you receive from your employer?
3/5
Whenever they can they will
How much support do you receive from your training provider when working towards your qualifications?
4/5
In the limited times I have spoken with them they are always willing to help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I feel that it is currently to early in the program to say but I’m sure throughout the program it will help a lot
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that I’m aware of as of yet
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
From what I’ve personally experienced it is a welcoming team
What tips or advice would you give to others applying to Whitbread plc?
Go into it open minded
