Night Porter Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Maidstone
Review Submitted: May 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Night team reception and security for hotel.
To what extent do you enjoy your programme?
5/5
Very much enjoy it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Customer service. Time management skills. Self assessment. Problem solving skills.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised. My Assessor always gives me information long before it's needed.
How much support do you receive from your employer?
5/5
Lots of support. Shifts moved and covered to accommodate assessments.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Absolutely loads of support. Alex was very professional, attentive and available for assistance even with my unusual sleep patterns.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My training provider has helped me see my work from a different perspective and helped me self-analyse how I benefit the company.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are. I would like to get involved with a few of them as soon as I can find some that fit in with my night shift sleep patterns.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
The company itself is professional and understands business and the impact on society as a whole.
What tips or advice would you give to others applying to Whitbread plc?
Listen to the needs of the customer and the wants of the business.
