Assistant Relationship Manager Review
at NatWest Group
Level 3 Apprenticeship
Banking
Charing Cross, Greater London
Review Submitted: May 2024
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
3/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Booking meetings
Going to meetings with your Relationship Manager
Going through Fraud Operational And Service Reviews with customers.
Answering general queries from customer
Discussing product partners to customers
Supporting in creating bank accounts for customers
Going to meetings with your Relationship Manager
Going through Fraud Operational And Service Reviews with customers.
Answering general queries from customer
Discussing product partners to customers
Supporting in creating bank accounts for customers
To what extent do you enjoy your programme?
4/5
I enjoy the opportunities given to me to network with others from different sectors, teams etc.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Learning new processes and systems i'm required to use in my day-to-day job.
Structure and Support
How well organised/structured is your programme?
4/5
Well organised-, with clear dates/deadlines to when attend webinars, submit work.
How much support do you receive from your employer?
3/5
Good amount. Balanced between learning my self and supporting when needed
How much support do you receive from your training provider when working towards your qualifications?
4/5
A Good amount. Monthly catch ups with coach, but always states they are available whenever, if needed a sooner call or email. Answers any queries i have and goes over anything i am unsure with
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Very well. Learning vocab, different services banks have that you wouldn't be usually told.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Maybe more network events based on ethnic minorities, different faiths etc
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Great bank to work with as it clearly states their values, which are constantly re-iterated, on how we should behave with other employees and customers. Safe environment, and good people to work with.
What tips or advice would you give to others applying to NatWest Group?
Be To be yourself, as uniqueness and any form of work experience can be to your advantage.
E.g. Shop assistant= cash handling & customer facing- building confidence in those areas.
E.g. Shop assistant= cash handling & customer facing- building confidence in those areas.
