Customer support apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Customer Service
Newcastle upon Tyne
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I help people with their payroll queries on a daily basis and also spend offline time on apprentice work around my role and responsibilities
To what extent do you enjoy your programme?
5/5
I really enjoy it
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, i have learnt a lot of good knowledge in life but also improved skills like my english
Structure and Support
How well organised/structured is your programme?
5/5
very well,i
it is 18months long with weekly offline days
it is 18months long with weekly offline days
How much support do you receive from your employer?
5/5
Lots, i have so much time to complete what is nessasary
How much support do you receive from your training provider when working towards your qualifications?
5/5
I can message whnever
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me understand the different customer types.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, we have orgnaised a football team
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
Because they care about their employees
What tips or advice would you give to others applying to Sage (UK) Ltd?
Be yourself, don't think to much in the interview, just be honest and you'll do great
