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FDM Group

Salesforce Administrator Review

at FDM Group

Degree Apprenticeship

Information Technology

Leeds

Review Submitted: April 2024

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
- Managed requests and resolved user issues for 6000+ Salesforce total end users. ensuring seamless operations and user satisfaction.
- Assisted in migrating the Salesforce systems from Classic to Lightning, modernising the platform's capabilities.
- Developer in a Salesforce Flows conversion project, converting automation within the system ahead of Salesforce retiring Workflows and Process Builder.
- Built out bespoke persona pages for different departments within the company
To what extent do you enjoy your programme?
4/5
I highly enjoyed the whole programme, from working within the company to carry out work at university. I enjoyed it so much that I have recommended it to many of my friends. The kind and helpful atmosphere at the company has whole hearted helped me progress as a professional.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
- confidence
- presentation skills
- explaining complicated technical solutions in a simple manor
- thinking / problem solving skills
- leadership
- trying new things
- user experience

Structure and Support

How well organised/structured is your programme?
3/5
Regular catch up meetings with mentors and line managers helped me get to a point where I needed and wanted to be. The whole apprenticeship network team was very helpful in times of need or even just for a friendly chat.
How much support do you receive from your employer?
4/5
- regular meetings
- Meetings to see how to achieve goals
- In house and exterior training
- Assistance with certifications
- Help from the Apprentice network
How much support do you receive from your training provider when working towards your qualifications?
3/5
- Assistance with modules
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
- Makes me think more which leads to a better final product
- using all the practices I have learnt in the SDLC
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
- football
- pool
- all of the diverse networks

Recommendations & Advice

Would you recommend FDM Group to a friend?
Yes
Why?
great work environment, friendly, and a great place to start your career in tech
What tips or advice would you give to others applying to FDM Group?
- research the role
- do some practice on what the role entails (such as youtube videos explaining what they do)
- build out your linkedin page
- practice interview questions
In This Review
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