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Higherin
Whitbread plc

Research Executive Review

at Whitbread plc

Higher Level Apprenticeship

Research, Market Research

Harpenden

Review Submitted: March 2024

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to support the delivery of customer insight across the Premier Inn brands, driving decisions across many business areas from product and proposition to Brand Marketing and Operations. I work alongside my colleagues to run an online research community, deliver market and competitor insights and support delivery in many research projects.
To what extent do you enjoy your programme?
5/5
I have really enjoyed my programme and have built on existing skills as well as new skills. The programme encourages you to use real job examples which helps bring it all to life - it also makes you realise just how much skill I already am putting into practice.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I now have a solid understanding of Market Research with particular focus on quantitative and qualitative research. Quantitative data was a particular development area for me and my apprenticeship has supported my skills and confidence in this area.

Structure and Support

How well organised/structured is your programme?
4/5
I have found the organisation/structure not as good as it could be, but I am a very organised/structured person so this may not impact someone as much as myself. It is also worth noting that this is expected with a fairly new programme. I do believe this will be improved over time.
How much support do you receive from your employer?
4/5
I am given time to study for my apprenticeship which is great, and I am always encouraged to get involved in tasks which may not necessarily sit within my role if it will help and support my apprenticeship learning.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have had lots of support from my training provider, I also receive 121 monthly calls which I find really valuable. I also am able to reach out to my training provider at any time and I always receive responses straight away.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has already given me lots of confidence in my role and has been highlighted through my manager and colleagues.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am lucky that I can attend professional networking events if and when I want to, which again also helps support my role and confidence within my role.

Recommendations & Advice

Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a great employer to work for, everyone is super friendly and I have a good work life balance. There are also lots of opportunities to grow or move around the business for additional exposure.
What tips or advice would you give to others applying to Whitbread plc?
Make sure you make the most of all opportunities that are given to you
In This Review
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