Customer relations advisor Review
at Travis Perkins plc
Level 3 Apprenticeship
Customer Service
Northamptonshire
Review Submitted: January 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Customer service, helping customers with queries, liaising with branches, customer complaints specialist, social media
To what extent do you enjoy your programme?
5/5
Really enjoying it. find it informative and the team are a great support!
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Definitely learnt a lot more about the company as a whole, helping with confidence
Structure and Support
How well organised/structured is your programme?
5/5
Well organised. I know when my next learning visits are and have clear targets so I know what we're working on. I feel like the time is balanced well
How much support do you receive from your employer?
5/5
Lots! They are brilliant and supporting and encouraging
How much support do you receive from your training provider when working towards your qualifications?
5/5
I've not really needed much help so far, but I know it's there if needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It's definitely an asset! Make me feel proud!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Always lots going on
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
Great place to work, great team, I genuinely enjoy my role
What tips or advice would you give to others applying to Travis Perkins plc?
Be yourself! You get out what you put in.
