Hotel Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Gillingham, Kent
Review Submitted: March 2024
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Dealing with customers enquiries, checking guests into hotel, money handling, health & safety checks
To what extent do you enjoy your programme?
4/5
Learnt new skills which I wasn't taught at school
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Picked up that every one is different & learnt to be professional at all times but everybody is a individual
Structure and Support
How well organised/structured is your programme?
5/5
Very much so regular contact with my tutor
How much support do you receive from your employer?
4/5
Alot, my manager regularly checks in what I'm doing
How much support do you receive from your training provider when working towards your qualifications?
5/5
Alot, I get regular emails, Watsapp & face to face meetings
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I've got more confidence in my role learning new skills I've learnt
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not really
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Working with the public providing a high quality service, a supported manager who pushes everyone to get the best out of there ability
What tips or advice would you give to others applying to Whitbread plc?
Just be yourself, whitbread likes everyone to be themselves
