Team leader Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Newquay
Review Submitted: March 2024
Overall Rating
3.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
1/5
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Skills Development
3/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
As a team leader I run the shift and staff. I open/close the establishment, deal with any customer complaints, manage the money coming through the business. Cash up at the end of the evening as well as general customer service
To what extent do you enjoy your programme?
4/5
So far I've found this programme very informative and engaging.
Skills Development
Have you learnt any new skills or developed existing skills?
1/5
Not during my work but I expect to during the apprenticeship
Structure and Support
How well organised/structured is your programme?
4/5
It seems well structured but it's still quite early within the programme to be certain.
How much support do you receive from your employer?
4/5
My employer let's me swap shifts etc to accommodate my learning
How much support do you receive from your training provider when working towards your qualifications?
4/5
My learning advisor gives as much training as possible and explains to a degree that it's completely understood.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Because I'm still new into the apprenticeship I feel I can't answer this question without an assumption.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
A few members socialize outside of work but no organised events etc.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
No
Why?
Although I enjoy my job I feel the company doesn't do enough for the staff. I feel staff are underappricacted from the company, asked to do too much with very little and for very little pay.
What tips or advice would you give to others applying to Whitbread plc?
There is good points to take advantage of, ie the apprenticeship etc and to make the most of that.
