Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Yeovil
Review Submitted: March 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves meeting and greeting guests, check in/check out guests, handling complaints , answering phone calls, answering emails, taking payments, making reservations and making sure reception area is clean and tidy .
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned new skills such as communication skills, how to interact with people, using technology, how to exceed expectations and also i have built up my confidence.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Non so far .
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Great place to start your career, inclusive environment and you enjoy working and meeting new people.
What tips or advice would you give to others applying to Whitbread plc?
Be confident, further develop your skills/knowledge using apprenticeships provided.
