DHM Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Newcastle upon Tyne
Review Submitted: March 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My apprenticeship applies to everything I do every day. I am new to role so I have so much that applies to my working day as well as my apprenticeship. I have so much to learn I might as well as do the apprenticeship. My learning coach is great and very supportive my manager is so helpful too.
To what extent do you enjoy your programme?
5/5
I really enjoy going to head office as I have never been before my apprenticeship and I think this is something that is very important. I have enjoyed being with other learners and getting to know their experiences and getting support off them too as I do not know anyone in my area on the same apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Everything is new to me so I have put everything down on my apprenticeship. I am continuing to use my apprenticeship to help support me in my role at site. It has been very helpful and useful. I also share this information with my team too and this helps me support them on their apprenticeships.
Structure and Support
How well organised/structured is your programme?
5/5
Very well. my learning coach is supportive. our apprenticeship coach is fantastic. We have some great sessions and chats. I enjoy the different styles webinars as well as face to face, I don’t enjoy the lifetime website it’s not great. I don’t like how it’s organised
How much support do you receive from your employer?
3/5
I get so much support from my manager however labour wise we get nothing no time or hours for apprenticeship so it is really poor in that respect. I don’t think whitbread understand this and do not put it into the labour model which is poor. My manager is great though.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I get lots of support. My coaches are very friendly and understand I have limited time to get stuff done. I don’t have enough time to complete anything but they are very understanding. I try my best and my managers are very helpful and understanding. They’re very friendly to.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has basically trained me. I was new at role and didn’t know how to do anything really so it has really supported me in my role as well as taking some of that training off my manager too. It have been great linking parts to my every day tasks
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No nothing. I don’t have any time, I struggle to get a work life balance as well as doing my apprenticeship. I can’t be in all places at once and I find this a struggle considering we get no time to coompleye apprenticeship work. Time time time time
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It it’s a good company to work for but they sometimes do not prioritise our time or how we’re meant to deal with doing everything and being their for the team as well as supporting our personal development, I wish premier inn would take that into consideration thanks
What tips or advice would you give to others applying to Whitbread plc?
Prioritise yourself, your apprenticeship, set others expectations that you cannot be everywhere and everything to everyone. I love the sharesave. I love the team. I love my manager. I wouldn’t be in the role without the people on the ground. Just wish that premier inn would give safety and support to team.
