Housekeeper Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Rainham, Greater London
Review Submitted: March 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Cleaning rooms after guests check out, refiling consumables.
Keeping public areas clean and at a good standard.
Reporting any broken/damaged items
Linen control
Keeping public areas clean and at a good standard.
Reporting any broken/damaged items
Linen control
To what extent do you enjoy your programme?
5/5
I am really enjoying the programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Customer service.
Legislations
How business works
Legislations
How business works
Structure and Support
How well organised/structured is your programme?
5/5
It is organised / structured well
How much support do you receive from your employer?
5/5
Lots of support
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support, she calls and checks in regular. Comes to my place of work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Has made me feel more confident
More understanding on why things are done
More understanding on why things are done
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It's good place to work
What tips or advice would you give to others applying to Whitbread plc?
To go for it
