Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Maidstone
Review Submitted: March 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As receptionist you looking after guest from check in at arrival till they depart . Answer emails and phone calls from potential guests. As DHM I am looking after my team by doing the payroll, rota , order consumables and organise day by day work around the clock. A bit of everything
To what extent do you enjoy your programme?
4/5
All amazing, easy to use , right help
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes , I did . I started in reception and progressed to a Deputy manager position in just over two years it’s a big step. With my direct superiors in line support and training I grew in confidence. A big part of my development it was of course Apprenticeship program too
Structure and Support
How well organised/structured is your programme?
5/5
You get all support you need from day one . All is well organised
How much support do you receive from your employer?
4/5
I get time and guidance
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer was always helping when I needed, I am not the most experienced on online learning but I receive all support needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helped me with my confidence to apply for the new position andI feel more prepared and more knowledgeable
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It’s a great company to work for
What tips or advice would you give to others applying to Whitbread plc?
Just be yourself, in this company you are appreciated for your individuality
