Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
London
Review Submitted: February 2024
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My main job is to serve customers who arrive at the hotel, help them with their luggage, check reservations, offer hotel services.
To what extent do you enjoy your programme?
4/5
I enjoy it because I learn more things that contribute to my work
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned to better manage your computers, offer a better service to people, manage money, handle personal information.
Structure and Support
How well organised/structured is your programme?
4/5
It is well organized since we have virtual classes, feedback and practices within the same course
How much support do you receive from your employer?
3/5
When I need help it is always given to me
How much support do you receive from your training provider when working towards your qualifications?
5/5
My tutor is always willing to help and explain to me and in general she is very good to teach and very patient
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The course has given me bases to learn to perform my work better and to have tools to improve the treatment of clients.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I think it is an inclusive company, which supports improving employee knowledge while they are developing their own work and have personal purposes.
What tips or advice would you give to others applying to Whitbread plc?
Emergence and personal growth
