Night Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Milton Keynes
Review Submitted: February 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As I do nights, I have to make sure the hotel is safe and comfortable for our guests, check in and welcome the arrivals, do the night closing administrations including money.
To what extent do you enjoy your programme?
5/5
I love this programme especially because my trainer is so amazing and always ready to help me.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Of course! I have learnt way more professional approach methods to our guests.
Structure and Support
How well organised/structured is your programme?
5/5
It is super organised. Gives me plenty of time to prepare myself for each sections as it has been broken down by months.
How much support do you receive from your employer?
5/5
I receive as much support as I want. My manager is always keen to help me about anything.
How much support do you receive from your training provider when working towards your qualifications?
5/5
she is the best trainer I could get! She is always free to help me and she motivates me a lot to improve myself!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel about this training can be a solid first step on my career path.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have monthly meetings with other apprentices and our managers.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It is a welcoming place to work for with tonnes of opportunities to improve skills and career possibilities.
What tips or advice would you give to others applying to Whitbread plc?
Go and see the team and managers in real life and talk to them as soon as you can!
