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Whitbread plc

Housekeeper Review

at Whitbread plc

Level 3 Apprenticeship

Hospitality Management

St Hilda's Cres, Gorleston-on-Sea, Great Yarmouth NR31 7QP, UK

Review Submitted: February 2024

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role at work is a housekeeper but when my colleague is off work, I stand in as a room checker. My day to day role is overseeing the other housekeepers and checking their standards of rooms, counting and putting delivery away and marking rooms down on checkmate.
To what extent do you enjoy your programme?
4/5
I enjoy my programme. I have lots of support from my trainer.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yeah I've learnt about personal development, customer profiles, quality and diversity, swot analysis and vision values

Structure and Support

How well organised/structured is your programme?
4/5
My programme is very well structured and organised in advance so I always know what I'm doing from one session to the next. And the virtual classroom are very informative.
How much support do you receive from your employer?
4/5
My employer supports me by giving me days where I can do my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider had giving me plenty of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps me understand and put into practice the things that I have learnt.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5

Recommendations & Advice

Would you recommend Whitbread plc to a friend?
Yes
Why?
Premier inn is a lovely place to work.
What tips or advice would you give to others applying to Whitbread plc?
Be hardworking committed and flexible
In This Review
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