Team Leader Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Luton, Bedfordshire
Review Submitted: January 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a team leader in a restaurant, my role involves overseeing daily operations, managing staff, ensuring quality service, and resolving issues. I prioritize efficient communication, coordinate tasks, and maintain a positive work environment. My focus is on optimizing teamwork and customer satisfaction to drive the success of the restaurant.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoyed my program, finding fulfillment in acquiring new skills, tackling challenges, and contributing to the success of the team. The dynamic nature of the hospitality supervisor apprenticeship kept me engaged, fostering a sense of accomplishment and passion for my role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
During my hospitality supervisor apprenticeship, I honed leadership, communication, and problem-solving skills. I gained expertise in staff management, customer service, and operational efficiency. This experience enhanced my ability to navigate dynamic work environments, contributing to my overall professional growth in the hospitality industry.
Structure and Support
How well organised/structured is your programme?
5/5
My program is very well-structured, providing a clear framework for skill development. From comprehensive training modules to hands-on experience, the organized structure has facilitated a smooth learning curve. This well-thought-out approach ensures that each aspect of the hospitality supervisor apprenticeship contributes effectively to my professional growth.
How much support do you receive from your employer?
5/5
I received full support from my employer throughout the hospitality supervisor apprenticeship. Their commitment to my development included guidance, resources, and mentorship. This unwavering support played a crucial role in my success and contributed significantly to the positive experience of the program.
How much support do you receive from your training provider when working towards your qualifications?
5/5
While the initial support from my training provider was lacking, the guidance and support significantly improved under my tutor. Her dedication and effective assistance played a pivotal role in enhancing my experience and ensuring I received the necessary support while working towards my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification from the training provider has significantly boosted my performance in my role. The acquired skills and knowledge have provided a solid foundation, enabling me to approach challenges with confidence and contribute effectively to the success of my responsibilities as a hospitality supervisor.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
N/A
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I would recommend Whitbread to a friend due to the ample progression opportunities. The company's commitment to employee development and career advancement creates a positive environment for growth. The structured programs and support systems in place make it an ideal choice for those seeking professional progression.
What tips or advice would you give to others applying to Whitbread plc?
N/A
