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Home Office

Border Force Assistant Officer Review

at Home Office

Level 3 Apprenticeship

Logistics and Operations

Hounslow

Review Submitted: January 2024

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
2/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
due to the nature of my job role i am unable to set out what i done on a daily basis. other than this i was customer based.
To what extent do you enjoy your programme?
2/5
I personally didn't enjoy my programme, my job was a busy role so I found myself getting set more work to do on top of the work load that had already been set - I felt pressure as I struggled to keep on top of it.

Skills Development

Have you learnt any new skills or developed existing skills?
2/5
I have worked for the past 12 years so I found I didn't develop new skills. This was cause the topics I was learning I personal experiences from. I would say I developed my knowledge in those areas.

Structure and Support

How well organised/structured is your programme?
3/5
At the start of the apprenticeship it wasn't organised well, we were due to start the apprenticeship when we started work and we started 4 months later, had no communication throughout this time period as to why.
How much support do you receive from your employer?
5/5
My line manager was very supportive when it came to the apprenticeship whether it was organising days for me to shadow to count towards my off the job hours or when I needed advice.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I found my coach was very supportive
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
As I have gained more knowledge in some areas I have personal experience in I feel that this would help me perform better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes

Recommendations & Advice

Would you recommend Home Office to a friend?
Yes
Why?
Because I really enjoy my job
What tips or advice would you give to others applying to Home Office?
Be open minded, Do your best, Always ask for advice/help when needed, Be persistent
In This Review
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