Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Blackpool, Lancashire
Review Submitted: June 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a receptionist, which involves checking guests in, dealing with complaints and queries. Amending bookings, allocation rooms.
To what extent do you enjoy your programme?
5/5
I have enjoy every part of the programme. My coach has been very helpful with everything and very supportive.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt parts that can help me progress to deputy manager.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised, all planned out in the order being trained.
How much support do you receive from your employer?
5/5
I have received quite a lot of support from management in getting my off the job hours
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider Ryan bowes has been absolutely amazing in supporting me and helping me through the programme even when I doubt myself.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me a better understanding of work and better ways of doing things within work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
We don’t have any extra curricular activities at work
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a very good company to work for, providing support and ways to progress and also a
Good salary.
Good salary.
What tips or advice would you give to others applying to Whitbread plc?
Definitely give it a go, I’m so glad I carried on with it rather than leaving the programme.
