Store Manager Review
at Travis Perkins plc
Level 3 Apprenticeship
Customer Service
Cinderford
Review Submitted: June 2023
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Responsible for leading sales, team supervision and admin, improving KPI’s and training.
To what extent do you enjoy your programme?
3/5
I have enjoyed the learning, but struggled to find the time to join classes, then catching up became harder as I had not had the interactions with the group.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, computer skills. Also the reasoning behind why we work the way we do!
Structure and Support
How well organised/structured is your programme?
4/5
Programme itself was well structured, and changes were made to help me combat my dislike of spreadsheets!
How much support do you receive from your employer?
1/5
First mentor left the company after 4 months, no formal meetings with a replacement until I asked to withdraw from the course. There is very much a requirement to do the work at home-no provision for extra hours within store, had to supply my own laptop. RM’s variable.
How much support do you receive from your training provider when working towards your qualifications?
4/5
More than my employers. Determined to get me through to the end, even tho it was a struggle. Aaron accepted my limitations and worked to support me with computer training etc. Also sympathetic with the issues regarding time and mentor.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I learnt more about retail and am more confident in my ability to communicate my knowledge to my store team.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Annual managers conference.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
Individuality is welcomed within the company, and hard work with a ‘can do” attitude is rewarded. No two days are the same, and there is a real family/team camaraderie within store.
What tips or advice would you give to others applying to Travis Perkins plc?
Go in with the right attitude, and you will be appreciated. If the team work together, it’s a lot easier to manage the store.
