End user services Review
at Pearson
Level 2 Apprenticeship
Information Technology
Hellaby
Review Submitted: May 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Helping users who may be experiencing software or hardware issues.
To what extent do you enjoy your programme?
4/5
The apprenticeship is fairly good, the workplace is great.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've learned multiple systems great for my CV.
Structure and Support
How well organised/structured is your programme?
3/5
I'm not the most enthusiastic about the video learning but it does cover alot.
How much support do you receive from your employer?
5/5
Plenty, my manager is great
How much support do you receive from your training provider when working towards your qualifications?
4/5
I get plenty from JustIT
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It gets me a foot through the door, making it easier to maintain and look for new opportunities
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes
Recommendations & Advice
Would you recommend Pearson to a friend?
Yes
Why?
It's got great people but can be easily stressful with all the restructures.
What tips or advice would you give to others applying to Pearson?
Be yourself.
Don't attempt to be a office drone, stand out and you'll go far.
Don't attempt to be a office drone, stand out and you'll go far.
