Customer Service Engineer Review
at Siemens Healthineers
Level 3 Apprenticeship
Engineering
Manton Hollow, Manton, Marlborough SN8 1RR, UK
Review Submitted: May 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Being a field based engineer, I frequently travel to customer sites fixing a variety of medical diagnostic equipment including; CT, MRI and X-ray machines.
To what extent do you enjoy your programme?
5/5
I really enjoy the apprenticeship program and those I work with, especially the e variety offered in the Job and the travel.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed a lot of skills during my apprenticeship, from both hands on skills, using tools and specialist equipment, to soft skills such as communication and how to manage difficult situations.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is exceptionally well organised, with the combination of a dedicated in house training manager and Stegta.
How much support do you receive from your employer?
4/5
I receive plenty of support from my employer when required, which helps me balance college and work ensuring I have a good balance.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support with regular catch ups/1-1s. Answering any questions and pushing me to achieve my best.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Throughout my NVQ I have been documenting what I do a lot, this means by writing up about my jobs and documenting. My awareness of our working practices is improved.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have two social activities a year which are always great fun
Recommendations & Advice
Would you recommend Siemens Healthineers to a friend?
Yes
Why?
The apprenticeship program is exceptionally well organised and provides you with a platform for growth and development.
What tips or advice would you give to others applying to Siemens Healthineers?
Do a little background research before you apply, understand the company and what we do.
