Team Leader Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Manchester
Review Submitted: May 2023
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Running a shift including closing down the business, opening up a business, and overseeing day to day running, stock take, beer deliveries
To what extent do you enjoy your programme?
5/5
I really enjoy learning the different aspects as I’m working through my programme and using what I’ve learnt and putting it into practice, gaining the knowledge needed to help my succeed, also the ease of access and flexibility offered through my apprenticeship to help cater to my needs
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have built upon and developed new skills through my apprenticeship whether that be my leadership skills and being able to effectively run a shift or different styles of services that are available within the hospitality industry and the benefits of each style of service to understanding the different types of clients we receive in our venue and their specific needs
Structure and Support
How well organised/structured is your programme?
5/5
Very well organized, it’s broken down into different segments which include teaching and learning, review and reflection and off the job training where I can note what I have learnt over the course of the apprenticeship and how I’ve put it in to use during my working hours
How much support do you receive from your employer?
5/5
My employer caters to my needs by setting aside a time frame each week where I can focus on my apprenticeship during working hours, whether this is by shadowing my manager and picking up extra knowledge and also by giving me time to work on my apprenticeship during working hours
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support I’ve received from my training provider has been amazing In the form of my tutor, who has helped me hit deadlines, push back deadlines when needed, offered one to one teaching lessons and booked me on online courses to help me further develop and prepare for my assessment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s given me the key knowledge needed to perform my role, without the extra help through doing my qualification and experience gained on the job as part of my qualification I wouldn’t be in the position I’m in now or have the opportunities afforded to me to succeed as easily.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that I am aware of
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Since joining the company I’ve met new people who have become friend and almost like family, whether it be customers or co workers, I thoroughly enjoy going to work as each day can be completely different from the day before with new challenges and new obstacles for me to overcome.
What tips or advice would you give to others applying to Whitbread plc?
It’s not just a job it’s a career, get involved as much as you can and reap the benefits, sign up to an apprenticeship of offered to do so and learn some valuable skills which can be put into practice externally or internally. Be prepared for a challenge of a lifetime
