Team leader Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Burnley
Review Submitted: May 2023
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Opening/closing the business
Dealing with customer complaints
Cash handling
Banking
Leading a team
Training a team/team member
Supporting the team where needed
Booking guests tables
Lines and cellar management
Stock control
Delivery excellent food quality
Rewarding the team
Dealing with customer complaints
Cash handling
Banking
Leading a team
Training a team/team member
Supporting the team where needed
Booking guests tables
Lines and cellar management
Stock control
Delivery excellent food quality
Rewarding the team
To what extent do you enjoy your programme?
3/5
I've enjoyed the apprenticeship, however I feel like I've been messed around at the end
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
How to delegate better instead of doing everything myself, how to be a better manager
Structure and Support
How well organised/structured is your programme?
5/5
It's all online so you can see exactly what you need to do
How much support do you receive from your employer?
2/5
We've had alot of changes amongst the team so it's been hard to find the time
How much support do you receive from your training provider when working towards your qualifications?
4/5
Andrew is brilliant and supported me all the way
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like it will enhance me to progress
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
None at the moment
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Great pay and great teams to work with.
What tips or advice would you give to others applying to Whitbread plc?
Understand that the hospitality industry is at full force and at demand. Expect to work long shifts but be rewarded for your hard work
