Administrator Review
at NHS
Level 3 Apprenticeship
Business Operations
Guildford, UK
Review Submitted: May 2023
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Administration - dealing with patient enquiries on the telephone and email. booking, rescheduling, cancelling appointments. Responding to emails.
To what extent do you enjoy your programme?
4/5
I was a valuable experience and helped me to achieve a qualification.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt more about how a business operates, I used presentation skills, finding out information
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised, I had regular meetings via MS Teams with my tutor to get support along the way
How much support do you receive from your employer?
3/5
Not much to be honest. I was given time to attend meetings but my employer much input unfortunately.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I had lots of support from the training provider, especially for maths , gave me extra support although my employer learner gave me support for dyscalcia which is a problem with numbers and I was given extra time to complete the maths part of the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has helped me to gain more confidence and experience in working practices
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
none of these is relevant
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
both my employer and the training provider gave me a lot of help and support throughout the course.
What tips or advice would you give to others applying to NHS?
They are a top level organisation who offer many chances or progression and opportunities to further your career.
