Service Training Administration Apprentice Review
at Cummins
Level 3 Apprenticeship
Business Operations
Daventry
Review Submitted: May 2024
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role in Cummins service training organisation is to help book and schedule staff and or customers in to training courses. Part of this process is to liaise with customers on their training needs, send quotes and process payments. We work with dealers and distributors to be able to hep them get booked on different courses mainly from European countries.
To what extent do you enjoy your programme?
3/5
Yes i did thoroughly enjoy my programme. I felt that it was a good balance of work and study.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I would say adaptation, which is having the ability to be able to adapt is key to any smooth operation. Taking on a new task while in the middle of something else which has become a priority. Knowing that each person you work with has different skills that contribute to your organisation and being able to be patient with one another. Adaptation shows your ability to display your leadership skills, determination and also flexibility showing that you want to achieve an end goal all together as a team
Structure and Support
How well organised/structured is your programme?
4/5
Yes the programme was very well structured. We attended college once a month and from the session we went through what we had been doing and also going over the topic that we had been set. I felt very that it was best.
How much support do you receive from your employer?
5/5
Yes i received lots of support from my employer. My colleagues' were very keen to have a sit down conversation or presentation of what it is i have been doing. All was very positive and made me feel supported.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received lots of support. If i needed any help or guidance, i was able to call my assessor and also email. I would also receive a rely back very quickly and she was keen to help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I felt that my project did help me with my role, as i was able to help think of a project that would help the training school, i got to then work closely with this in particular. However i only felt that the project helped me preform better in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Cummins to a friend?
Yes
Why?
The STS team are an amazing team to work with, all showing Cummins positive values.
What tips or advice would you give to others applying to Cummins?
Make sure you are yourself, take every opportunity!
