Customer Relations Advisor Review
at Booking.com
Level 3 Apprenticeship
Insurance and Risk Management
Manchester
Review Submitted: April 2023
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Processing new vehicle damage insurance claims.
To what extent do you enjoy your programme?
2/5
It has started off a little confusing, but I have hope this will change as I get further into the programme.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Further developed existing skils.
Structure and Support
How well organised/structured is your programme?
2/5
BUD is very confusing and difficult to navigate.
How much support do you receive from your employer?
5/5
As much or as little as needed.
How much support do you receive from your training provider when working towards your qualifications?
2/5
The programme has just started so I am unable to comment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
The programme has just started so I cannot comment.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Lots of activities take place regularly.
Recommendations & Advice
Would you recommend Booking.com to a friend?
Yes
Why?
Excellent place to work. Very well looked after and made to feel like we matter.
What tips or advice would you give to others applying to Booking.com?
Just be yourself.
