Programme Support Officer Review
at NHS
Higher Level Apprenticeship
Business Operations
London
Review Submitted: April 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Project support, setting up meetings, diary management, various duties to ensure that projects run on track, ensuring project trackers and documents are up to date, communicating with colleagues and stakeholders.
To what extent do you enjoy your programme?
3/5
Apprenticeship programme has been good overall in enabling me to learn new skills and help progress my career, however some parts of the course such as reflective learning logs were repetitive.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
All aspects of project management, time management techniques, communications and influencing skills have all improved during my role.
Structure and Support
How well organised/structured is your programme?
3/5
Invites were sent well in advance and the structure of the course was clear. The only module I did not really get was consolidated planning, as it did not seem to fit with the rest of the course.
How much support do you receive from your employer?
4/5
My employer has given me lots of opportunity to develop my skills throughout my apprenticeship, and has been supportive of attending workshops/ensuring I have time to complete learning.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Good level of support particularly in the run up to my exam, however my skills coach has often been slow to respond and conversations often felt quite tick-boxy.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My apprenticeship has enhanced my knowledge of project management theory and practice, enabling me to better support the projects that my organisation delivers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
My organisation offers strong health and wellbeing support with a range of activities including yoga, lunch time walks etc.
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
The Health Innovation Network (hosted by GSTT) is a supportive employer that offers opportunity to develop whilst supporting staff with an open atmosphere.
What tips or advice would you give to others applying to NHS?
All experience is relevant, colleagues come from a variety of professional backgrounds which makes for a rich range of experiences.
