Supervisor Review
at Travis Perkins plc
Higher Level Apprenticeship
Customer Service
Skegness, UK
Review Submitted: April 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Supervisors are the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. It isn’t an average retail role and it is much more than just a store job.
We serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves.
We serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves.
To what extent do you enjoy your programme?
5/5
Love the programme and learning new skills, I always try to learn something new everyday and this programme provides all the opportunities!
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I previously worked in a B2B environment so I have learnt general retail skills and now developing retail management skills through my Level 4 apprenticeship.
Structure and Support
How well organised/structured is your programme?
5/5
Programme organisation and structure is excellent. The challenge is trying to balance the working and the learning!
How much support do you receive from your employer?
5/5
I am given 10% of my contracted hours to work on my apprenticeship, so I feel very supported.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I can contact my tutor anytime via email and arrange telephone call/Google Meet if needed. We also have weekly drop in sessions where we can receive assistance as required.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Because I am new to retail, the training programme has enabled me to understand how to modify my existing transferable skill set.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have numerous Trade Partner events in store which help to expand on existing knowledge and meet the professional representatives along with our own trade customers.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
A very inclusive and enlightened employer that offer career progression opportunities to all. I am 60+ and was still able to embark on this apprenticeship!
What tips or advice would you give to others applying to Travis Perkins plc?
Be prepared to be flexible with regards to working hours and take advantage of the numerous opportunities for career progression.
