Team leader Review

My role is to manage a team of staff within the care sector to provide high quality standards of care for adults with autism. I administer medication and ensure everyone is safe and the shifts are well led and that the PWS have the best quality and opportunity in life.

The site that I use is called Aptem. It can sometimes be slow to get onto my learning plan and does not always allow me to submit the work that I have completed, making it hard to be motivated and log on to do the essential coursework in a timely manner.

My employer is always willing to help and will sometimes re word questions for me in a way that I understand and give me examples of what I can be writing about to get me on the right path with a question. My employer also helps with my Maths and explains things well.

My training provider changed half way through my course. The new lady is fantastic, very good at communicating via text and always responds fast when I have a question. She also marks any work that I do on the app very fast and gives constructive feedback to help me improve work.

It has helped me with the policies and procedures and I have learnt a lot regarding duty of care and duty of candour. I also feel that I perform better by acting in a more professional way when dealing with problems/issues that happen within the work environment on a regular basis.

Yes

Lifeways value their staff. There are always opportunities to have your say and options are available to organise trips for PWS. Competitive rate of pay. Other staff genuinely care about the role and care/support people to a high standard. Management are very friendly and approachable across site no matter what the issue is.